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Flood Cleanup in Dallas, TX
Quick answer: for flood cleanup Dallas homeowners can call (214) 555-0100 to be connected with a local restoration company. Stay out of standing water until the power is off, treat floodwater as contaminated, and photograph everything before you move it.
This is an independent referral service, not a restoration contractor. The company you speak with gives the estimate and does the work.
Why floodwater is different from a pipe leak
Floodwater is not clean water. The CDC warns that flood water may contain sewage, so the job is cleanup and disinfection as well as drying.
The CDC advice for the inside of a flooded home is short and strict:
- Wear rubber boots, rubber gloves and goggles.
- Keep children and pets out until cleanup is finished.
- Discard items that cannot be washed and disinfected, such as mattresses, carpet, carpet padding, upholstered furniture and stuffed animals.
- Remove and discard drywall and insulation contaminated by flood or sewage water.
- Clean hard surfaces with hot water and detergent, then dry the area.
- Wash your hands with soap and clean water when you are done.
Read the CDC fact sheet. For leaks from a pipe or a roof, see our page on water damage restoration in Dallas instead.
The first hour after a flood
- Get to safetyIf water is rising, leave. Do not drive or walk through flooded roads. The National Weather Service repeats one rule in every warning: turn around, don't drown.
- Check the powerDo not enter standing water if electricity may be on. If you cannot reach the panel dry, call your electric utility or 911.
- Photograph firstTake photos and video of the water line, damaged items and every room before you move anything. The Texas Department of Insurance advises keeping damaged items until you talk to your adjuster.
- Call your insurerMost home and renters policies do not cover flood damage, so ask whether you have a separate flood policy. File as soon as you can.
- Protect your healthWear rubber boots, gloves and goggles. Keep children and pets out of the area until cleanup is finished.
- Call a restoration crewCall (214) 555-0100 to be connected with a company that can pump out water, remove ruined materials and start drying.
Recent floods in Dallas and Fort Worth
March 4, 2026. DFW Airport recorded 1.55 inches of rain, breaking a 1937 daily record, while Mesquite and Seagoville got 4 to 8 inches. Roofs collapsed and highways flooded, and crews made high-water rescues from vehicles and homes. Dallas Express report.
March 7, 2026. The National Weather Service kept a flash flood warning in effect for Dallas and Rockwall counties after up to 2 inches of rain, listing Dallas, Garland, Irving, Grand Prairie and Mesquite among the places at risk. NWS flash flood statement.
June 19, 2026. A flash flood warning covered Dallas, Collin and Denton counties, with rain rates of 1 to 3 inches an hour in places. Dallas Fire-Rescue assigned all 59 fire engines to vehicle-in-water calls. Dallas Express report.
If your street flooded and water got into the house, the clock in the EPA guidance starts when the water arrives, not when the street clears.
What flood cleanup includes
Basement, garage, crawl space or ground floor, the steps are the same. Only the order changes.
- Pump and extract
- Standing water comes out first. Basements and crawl spaces often hold water longest, so pumping starts there.
- Remove what cannot be saved
- Carpet, pad, soaked drywall and insulation go out, following the CDC list above.
- Clean and disinfect
- Hard surfaces, framing and concrete are scrubbed and treated because the water was not clean.
- Dry
- Air movers and dehumidifiers run until moisture readings are normal. The EPA notes that fans should wait until the water is known to be clean or sanitary.
- Check for mold
- Even if drying is quick, mold may have started. Tell the crew when the water arrived.
Flood insurance in Texas
The Texas Department of Insurance says most home and renters policies do not cover flood damage, with some exceptions. If you have a National Flood Insurance Program policy, call 877-336-2627, and file within 60 days. TDI also advises you to document the damage, file other claims for wind or tree damage that a home policy does cover, and keep damaged items until the adjuster has seen them.
Questions about a claim? The TDI help line is 800-252-3439. Read the TDI flood claim tips.
Questions to ask any restoration company
These work for the company we connect you with and for any other company you call.
- Can I have a written estimate before work starts?
- Can you show proof of liability insurance?
- Which certifications do your technicians hold, and do you follow the IICRC S500 standard for water damage restoration?
- How will you document the drying? Ask for moisture readings, photos and daily notes.
- Who does the rebuild, you or another contractor?
- What am I signing? Read the whole contract, including any paragraph that lets the company deal with your insurer for you.
- Why are you asking for full payment before work begins? Be wary of that request.
How this referral line works
DFW Water Damage Help is an independent referral service. It has no crews, trucks or office you can visit.
When you call (214) 555-0100, your call is routed to a participating local restoration company. That company gives you the estimate, does the work and signs the contract with you. Participating companies pay us for referred calls, so calling costs you nothing extra.
We cannot promise response times, availability at every hour or any price, and we do not endorse one company over another. Calls may be recorded. Read more on our about and privacy pages.
Questions about flood cleanup
What does flood cleanup cost in Dallas?
The price depends on how deep the water got, how long it sat, how many rooms and materials were affected and whether the water was contaminated. A flood job often costs more than a clean-water leak because more material has to be removed. Ask for a written estimate. We do not set or quote prices.
Does insurance pay for flood cleanup?
Most home and renters policies do not cover flood damage, with some exceptions. You need a separate flood policy. If you have one through the National Flood Insurance Program, the Texas Department of Insurance says to call 877-336-2627, and NFIP policies require a claim within 60 days. Even if you have no flood coverage, you may need a denial letter from your insurer to apply for disaster assistance if it becomes available.
Can I keep my carpet after a flood?
Usually not. The CDC says to discard carpet, carpet padding and other items that cannot be washed and disinfected after floodwater, because floodwater may contain sewage. Hard floors such as concrete and tile can often be cleaned and dried.
How long until my home is dry after a flood?
Drying often takes several days, and longer for soaked walls, subfloors and crawl spaces. The EPA's 24 to 48 hour target applies to clean water, so floodwater jobs usually start with removing ruined materials first. Your crew should take moisture readings until the structure is dry.
Is it safe to be in my house after a flood?
Not until the power situation is known and the contaminated materials are removed. The CDC says to keep children and pets out of the affected area until cleanup is complete, and to wear boots, gloves and goggles if you must go in. Wash your hands with soap and clean water afterward.
Should I use fans to dry a flooded room myself?
Be careful. The EPA says not to use fans before you have determined that the water is clean or sanitary, because fans can spread contamination. Floodwater is not considered clean, so let the crew decide when to start drying.
Flooded? Call now.
Free to call. You will be connected with a participating local restoration company.
(214) 555-0100