Home / Fort Worth

Water Damage Restoration in Fort Worth, TX

Quick answer: for water damage Fort Worth homeowners can call (214) 555-0100 to be connected with a local restoration company. Shut off the water at the main valve and keep away from wet outlets. If a city water main or sewer line is the cause, call Fort Worth Water at 817-392-4477, option 1.

This is an independent referral service, not a restoration contractor. The company you speak with gives the estimate and does the work.

Fort Worth numbers to know

817-392-4477, option 1Fort Worth Water emergencies, any hour: water main breaks and sewer backups. Source
911Gas smell, electrical hazards or anyone in danger.
800-252-3439Texas Department of Insurance help line.

What happened in Fort Worth this year

On June 15, 2026, a 24-inch water transmission main ruptured. The Texas Commission on Environmental Quality required a precautionary boil notice for parts of the near north side and the area around Lake Worth, because pressure fell below the regulatory minimum. The city opened a bottled water site and said bacteriological testing takes 24 hours. Fox 4 report on the notice.

The March 4, 2026 storms set a daily rain record at DFW Airport and flooded highways across North Texas. Roofs failed, and crews made high-water rescues. Dallas Express report.

Freezes are the other risk. The Texas Department of Insurance counted more than 450,000 claims after Winter Storm Uri in 2021, much of it from broken pipes. Read the TDI summary.

What to do in the first hour

Keep safeStay out of standing water near outlets, cords or appliances. Call 911 for a gas smell, sparks or anyone in danger.
Close the main valveFind the shutoff where the water line enters the house and close it. Open a faucet at the lowest point to drain what is left in the pipes.
Check the city sideIf the water is coming from a street main or the city sewer, call Fort Worth Water at 817-392-4477 and choose option 1. It answers water main breaks and sewer backups at any hour.
Document everythingPhotograph and video every wet room and item before you move anything.
Call your insurer and a crewReport the loss, then call (214) 555-0100 to be connected with a restoration company.

Common causes of water damage in Fort Worth homes

Pipes that split in a freeze and flood when they thaw
Water heaters that fail or leak at the base
Washing machine hoses, dishwasher lines and refrigerator ice-maker lines
Roof leaks after hail and wind
Slab leaks, where a pipe under the floor leaks into the foundation
Sewer backups after heavy rain, covered on our sewage cleanup Dallas page
Storm flooding, covered on our flood cleanup Dallas page

What to ask the crew when they arrive

Where did the water travel, and how do you know? Ask to see the moisture readings.
What is your plan for drying, and how many days of equipment do you expect?
What has to be removed, and can you show me why?
Will you give me the photos and drying logs for my insurer?
What happens if the readings are not dry on the day you expect?

How this referral line works

DFW Water Damage Help is an independent referral service. It has no crews, trucks or office you can visit.

When you call (214) 555-0100, your call is routed to a participating local restoration company. That company gives you the estimate, does the work and signs the contract with you. Participating companies pay us for referred calls, so calling costs you nothing extra.

We cannot promise response times, availability at every hour or any price, and we do not endorse one company over another. Calls may be recorded. Read more on our about and privacy pages.

Cities we connect calls in around Fort Worth

Fort Worth, Arlington, Hurst, Euless, Bedford, North Richland Hills, Keller and Azle, plus Grand Prairie and Irving on the Dallas side. Covered areas can change. If your call does not connect, call back in a few minutes. Dallas residents: see water damage restoration in Dallas.

Questions about water damage in Fort Worth

Who do I call for a water main break in Fort Worth?

Call Fort Worth Water at 817-392-4477 and choose option 1. The city lists it as its 24-hour line for water main breaks and sewer backups. For a leak inside your home, shut off the water at your own main valve first.

Does a boil water notice mean my house has water damage?

No. A boil notice is about drinking water. In June 2026, a 24-inch water main ruptured and the city issued a precautionary boil notice for parts of the near north side and the area around Lake Worth, after pressure dropped below the state minimum. It tells you to boil tap water before drinking it until testing clears. It does not mean water entered your home.

What causes most winter water damage in Fort Worth homes?

Frozen pipes that split and then thaw. After Winter Storm Uri in February 2021, the Texas Department of Insurance said Texans filed more than 450,000 claims, and a lot of that damage came from water from broken pipes. If a pipe bursts, shut the water off at the main and move valuables off the floor.

Will my insurance cover a pipe that burst in a freeze?

Most homeowner policies cover water damage from leaks and broken pipes, with exceptions, according to the Texas Department of Insurance. TDI also warns that an insurer may deny a claim if you do not protect your property, so shut the water off and start drying right away. Check your own policy.

How is a Fort Worth job different from one in Dallas?

The steps are the same. The city utilities, phone numbers and notices are different, and a few restoration companies cover one side of the Metroplex but not the other. If you live in Dallas, see our page on water damage restoration in Dallas.

How soon should I call after I find a leak?

Right away. The EPA's guidance is to dry wet items within 24 to 48 hours to prevent mold. Hours matter more than days.

Sources

Water damage in Fort Worth? Call now.

Free to call. You will be connected with a participating local restoration company.

(214) 555-0100